Privacy Policy

Last updated on 14.8.2024

1. Privacy policy

We at TERRIFIC INNOVATION LTD (“Terrific”, “We”, “Us” or “Our”) are committed to protecting your ("You", "Your" or "User”) personal data and Your privacy. This Privacy Policy (the “Policy”) describes how we and others on our behalf collect, store, use and disclose personal data, which means any data which relates to an identified or identifiable individual ("Personal Data") about You on Terrific’s platform.
Terrific's platform provides certain e-commerce services to third-party merchants and marketing and sales companies (each, a “Seller”), enables the Sellers to market and promote their brand and products, through an interactive live stream session, while using an Agora.io real-time broadcasting and communication software (the “Platform”).

The Platform is used to provide You with the ability to access and participate in this interactive experience, access the promotional information and make a continue Your interaction with the Seller (the "Services").
The Policy also describes the choices available to You regarding Our use of Your Personal Data and how You can access and update it.
Please note that this Platform Privacy Policy needs to be read in conjunction with the User License Agreement (the "ULA" - https://www.terrificlive.com/company-pages/terms-conditions), between Us and the You.

The Services are provided jointly by Us and the Seller as described in the ULA. You acknowledge that for the provision of the Services, information collected about You on the Platform, including Personal Data will be shared with the Seller to facilitate the Services. By accepting this policy, and your use of the Platform You direct Us to disclose Your Personal Data to the Seller.
You are not legally required to provide Us with any Personal Data. However, not providing us with certain Personal Data may prevent us from providing You with our Services.

If you are accessing the Platform on behalf of a Seller, you represent that you have the authority to operate on behalf of the Seller.
If you do not agree with the terms of this Policy, You must not accept this Policy and may not access and use the Platform and Services. By accessing and using the Platform and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

2. When do We Collect Information about You?

We, or others on our behalf, may collect following types of Personal Data about You in the following circumstances:

When You visit and use our Platform.
When You register to our Platform.
When You share Personal Data with Us when using our Services; and
When You interact with Us in any manner, including by sending Us messages through third-party messaging applications, and through Our Platform.

When You provide Us with any type of Personal Data during Your use of Our Services, You are responsible for making sure You have the all authorization and permission legally required to share this Personal Data with Us.

3. What types of Personal Data We Collect?

We, or others on our behalf, may collect the following types of Personal Data about You:

Registration Data: Whenever you apply to register to our Platform, you may provide us Personal Data such as your full name and contact details (email address and phone number).
Platform activity: Whenever you use the Platform or Services, we monitor Your use and record Your activity on the Platform. The information that we gather about You in this context includes any activity that you perform on the Platform, such as your interactions with others, dates and times on which You use the Platform, your interaction with the Sellers products and Seller, etc.
Usage data: We collect or gather certain technical data concerning Your use of the Platform. This information includes online activity log, traffic information (including, without limitation, IP address, time of access, date of access, web and mobile pages visited, language used, type of browser used, information regarding the device You used, etc.
Communication information: When you contact us, through any channel of any kind, you may provide us with Your full name, e-mail address and the content of your application in respect of which you communicate with us. The correspondences or other communications that you will hold with our representatives may be recorded or otherwise documented.
Aggregate Information: We may create statistical, aggregated and anonymized data relating to Users for analytical purposes. Aggregated data is derived from Personal Data but in its aggregated form it does not relate to or identify any particular individual or any specific user’s data. This data is used to develop, improve and market our Services.

4. Use and Processing of Collected Personal Data and their legal basis

We process Your Personal Data for one or more of the purposes outlined in this section and according to the appropriate legal basis. We will not process Personal Data about you unless there is a legal basis for such processing.
The legal bases according to which we may process Personal Data about you are as follows:

Your consent that we will process Personal Data about You for one or more specific purposes. You may withdraw Your consent for the purposes for which You provided Your consent at any time by sending a notice free of charge to the following email address: support@terrificlive.com.
Processing is necessary for the performance of a contract. This refers to all the information required for us to provide You with the Services and grant you access thereto.
Processing is necessary for compliance with a legal obligation to which we are subject to.
Processing is necessary for the purposes of the legitimate interests pursued by Us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms which require protection of Personal Data. By way of example, for the purpose of improving Our Services, or for the exercise or defense of legal claims.

We will not process Personal Data about you unless there is a legal basis for such processing. The legal bases according to which We may process Personal Data about You are as follows:

	Purpose	Legal Basis
1	In order to register you with Our Services and manage accounts. Upon your request to open an account and register to use the Services, We will process Personal Data about You in order to allow Us to perform such request.	Processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract.
2	In order to provide the Services.	Processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract.
3	In order to contact You for the purpose of operational requirements In some circumstances, We will contact you in order to update you in respect of certain operational matters—for instance, if We are wish to update you of new Services features. In these circumstances, We will need to use Personal Data about you accordingly.	Processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract.
4	In order to respond to your queries, requests, and/or complaints. Processing of Personal Data about you is required in order to respond to queries you have concerning your use of the Services.	Processing is necessary for the purpose of the legitimate interests pursued by the Company or by a third party.
5	In order to improve the Services We may use Personal Data about you in order to improve the Services. Such processing will include, inter alia, any comments and complaints received in respect of the Services, as well as any errors and malfunctions. We may also contact You and ask you to provide feedback to Us.	Processing is necessary for the purpose of the legitimate interests pursued by the Company or by a third party.
6	In order to perform and maintain various activities, supporting the Services. Such activities include back-office functions, business development activities, strategic decision-making, oversight mechanisms, etc.	Processing is necessary for the purpose of the legitimate interests pursued by the Company or by a third party.
7	In order to perform analysis, including statistical analysis. We use various analytical measures (including statistical ones) to make decisions on various issues.	Processing is necessary for the purpose of the legitimate interests pursued by the Company or by a third party.
8	In order to send You marketing and promotional materials	User Consent
9	In order to prevent fraud, abusive use of the Services, and enforce terms and conditions and other policies	Processing is necessary for the purpose of the legitimate interests pursued by the Company or by a third party. Processing is necessary for compliance with a legal obligation to which the Company is subject.
10	In order to protect Our and third parties’ interests, rights, and assets, including initiation, exercise, or defense of legal claims We may process Personal Data about you in order to protect Our interests, rights, and assets, or those of third parties, according to any law, regulation, or agreement, including any of Our terms and conditions and policies.	Processing is necessary for the purpose of the legitimate interests pursued by the Company or by a third party.

We may combine or aggregate some of your Personal Data in order to better serve You and to improve and update Our Platform.
Note that under some legislations We may be allowed to process data until You object to such processing by opting out, without having to rely on consent or any other of the legal bases above. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

5. Data Sharing

We will not disclose Personal Data about You to third parties except as detailed in this Policy. We will share your Personal Data with the Seller to facilitate the Services.
We may share Personal Data about You with third parties for the following purposes:

As part of Our collaboration with the Seller.
Upon Your consent or instruction.
To allow You to complete Your purchases with the Seller and receive services from the Seller.
Third parties providing Us services: Storage and hosting providers, including cloud computing services, data security services; IP address information; Analysis of user experience; Support; Marketing; support services; CRM data management; Accounting and legal services, and; Research, analytical, technical, and diagnostic services.
If we will be subject to an audit or a Due diligence process.
If We sell, assign, or transfer some or all Our business or assets to a successor or acquirer, if We are acquired by or merge with a third party, or if We file for bankruptcy or become insolvent, or any other situation where Personal Data may be sold, assigned or transferred to a successor or acquirer.
To protect Our rights, property, and interest or those of third parties.
To fulfil Our legal or regulatory requirements or to comply with a court order.
We may also disclose any Personal Data we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

6. Data Retention

We will retain Your Personal Data for as long as reasonably necessary for the fulfilment of the purposes for which such Personal Data is collected. We may also retain Personal Data about You for longer periods if We find it necessary to comply with legal requirements and contractual obligations, and to protect ourselves from any potential disputes.
Please note that except as required by applicable law or the contract, we will not be obligated to retain your Personal Data for any particular period, and we are free to securely delete it for any reason and at any time, with or without notice to you. Once the retention period expires, Personal Data shall be deleted.

7. Data Transfers

Personal Data about You may be transferred to a third country (i.e. jurisdictions other than the one you reside in) or to international organizations. In such circumstances, the Company shall take appropriate safeguards to ensure the protection of Personal Data about you and to provide that enforceable data subject rights and effective legal remedies for data subjects are available.

8. Data Security

In order to protect your Personal Data held with us and Our service providers, we use industry-standard physical, procedural and electronic security measures. Although we endeavor to provide you with the maximum protection possible, absolute protection is beyond our control.

9. Data Subject Rights

Based on your residency and your eligibility in accordance with applicable privacy laws, you may be afforded specific rights regarding your Personal Data. The rights specified here are applicable to the Processing of Personal Data performed by Us. Terrific is not responsible for any processing activity performed by the Seller.
If you are a resident of the European Economic Area (“EEA”), you have certain data protection rights and we aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data, we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:

Right of Access: You have the right to access your Personal Data and receive confirmation as to whether or not information about you is being processed, and, if that is the case, access to the Personal Data and the following information: (1) the purposes of the processing; (2) the categories of Personal Data concerned; (3) the recipients or categories of recipients to whom the Personal Data have been or will be disclosed, in particular recipients in third countries outside the European Economic Area (EEA) or international organizations; (4) if possible, the envisaged period for which the Personal Data will be stored, or, if not possible, the criteria used to determine that period; (5) the existence of the right to request from the Company rectification or erasure of Personal Data or restriction of processing of Personal Data about you or to object to such processing; (6) the right to lodge a complaint with a supervisory authority; (7) if the Personal Data is not collected from you, any available information as to its source; (8) the existence of profiling; and (9) if Personal Data is transferred to a third country outside the EEA or to an international organization, the appropriate safeguards relating to the transfer.
Terrific shall provide a copy of the Personal Data undergoing processing and may charge a reasonable fee for any further copies requested by you. If you make the request by electronic means, and unless otherwise requested by you, the information shall be provided in a commonly used electronic form. The right to obtain a copy of the Personal Data shall not adversely affect the rights and freedoms of others. Therefore, if the request harms the rights and freedoms of others, Terrific may not fulfil your request or do so in a limited manner.
Right to Rectification: You have the right to ask Terrific the rectification of inaccurate Personal Data about you. Considering the purposes of the processing, you have the right for incomplete Personal Data about you to be completed, including by means of providing a supplementary statement.
Right to Withdraw Consent: You may withdraw your consent provided to us for the purpose of processing of your Personal Data at any time, without affecting the lawfulness of processing before the withdrawal.
Right to Object: You have the right to object at any time, on grounds relating to your particular situation, to the processing of Personal Data about you that is based on the legitimate interests pursued by Terrific or by a third party, including profiling based on such legitimate interests. In such case, we shall no longer process the Personal Data about you, unless We demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms or for the establishment, exercise, or defense of legal claims.
You have the right to object at any time to the processing of Personal Data about you for direct marketing purposes, including profiling, to the extent it is related to such direct marketing.
Right of Restriction to Processing: You have the right, under certain circumstances, to restrict the processing of your Personal Data. These circumstances include: (a) the accuracy of the Personal Data is contested by you, for a period enabling the Company to verify the accuracy of the Personal Data about you; (b) the processing is unlawful and you oppose the erasure of the Personal Data about you and request the restriction of its use instead; (c) the Company no longer needs the Personal Data about you for the purposes of processing, but the Personal Data is required by you for the establishment, exercise, or defense of legal claims; (d) if the processing of Personal Data about you is necessary for the purpose of the legitimate interests pursued by the Company or by a third party, unless We demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms or for the establishment, exercise, or defense of legal claims; or (e) if the Personal Data about you is processed for direct marketing purposes, including profiling, to the extent it is related to such direct marketing.
If the processing of Personal Data about you has been restricted following your request, such Personal Data shall, with the exception of storage, only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.
Right to Erasure: You have the right, under certain circumstances, to obtain the erasure of your Personal Data from us. These circumstances include: (a) the Personal Data is no longer necessary in relation to the purpose for which it was collected or otherwise processed; (b) you withdraw your consent on which the processing is based and there is no other legal ground for the processing; (c) you object at any time, on grounds relating to your particular situation, to the processing of Personal Data about you that is based on the legitimate interests pursued by Us or by a third party, and there are no overriding legitimate grounds for the processing; (d) you object to the processing of Personal Data about you for direct marketing purposes; (e) the Personal Data has been unlawfully processed; or (f) the Personal Data about you has to be erased for compliance with a legal obligation in European Union or Member State law to which the Company is subject. However, This right is not applicable in instances such as where processing is necessary: (a) For compliance with a legal obligation that requires processing by European Union or Member State law to which the Company is subject; or (b) For the establishment, exercise or defense of legal claims; or (c) Exercising the right of freedom of expression and information.
Right to Data Portability: You have the right to receive the Personal Data about you, which you have provided to the Company, in a structured, commonly used, and machine-readable format, as well as the right to transmit such Personal Data to another controller, if (a) the processing is based on your consent or on a contract to which you are a party, and (b) the processing is carried out by automated means.
Right to Lodge a Complaint with a Supervisory Authority: You have the right to lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights and freedoms of natural persons in relation to the processing of Personal Data within the European Union.

10. US privacy rights

Consumers residing in the US, may be afforded certain additional rights with respect to their Personal Data under the California Consumer Privacy Act (“CCPA”) the Virginia Consumer Data Protection Act (VCDPA), and the Colorado Privacy Act (CPA) and other privacy state laws. If you are a resident of one of these states, this section applies to you.

As described in this Policy in the information collection section above, we have collected and disclosed for business purposes the following categories of Personal Data listed below in the past twelve (12) months:

Personal identifiers (such as IP address, email address, phone number, etc)
Person’s characteristics (such as age, gender, etc)
Audio, visual, electronic, or other types of recordings
Internet or other electronic network activity (such as browsing history, interaction with the Platform, etc)
Purchase history
Geolocation data
Inferences from all of the above used to create a consumer profile

We obtain the categories of Personal Data listed above from various sources, including directly from You, from your Platform activities and from the Seller, as further described above.
We share Your Personal Data as described above.
You may have the following rights:

	Right	Scope
1	Right to know	You have the right to receive the following information: What types of Personal Data collected; What are the types of sources of the Personal Data collected; To what end We collect sell or share the Personal Data; Types of third parties to whom We disclose Personal Data, if any; and The specific pieces of Personal Data We have collected about you.
2	Right to Correct	Taking into account the nature of the Personal Data and the purposes of the processing thereof, you have the right to request that We correct inaccurate Personal Data about you.
3	Right of Erasure	You make ask Us to delete your Personal Data and direct Our service providers to do so. Please note that We may not delete your Personal Data if it is necessary to complete Our legal obligation to you to provide the Services or otherwise protect Our legal rights, comply with an existing legal obligation; or use your Personal Data, internally, in a lawful manner that is compatible with the context in which you provided the information.
4	Right to Limit Use and Disclosure of Sensitive Personal Data	You have the right to request that We limit Our use or disclosure of your “sensitive Personal Data” that We collected from you. We may deny your limitation request if the use and/or disclosure of the information is necessary for Us to perform Our Services or provide the goods or Services as reasonably expected by an average consumer.
5	Right to Non-selling or Sharing	You may ask Us to not sell you Personal Data, or share it with a third party for cross-context behavioral advertising, whether or not for monetary or other valuable consideration. For more information please visit: https://terrific-dev-test1.webflow.io/legal-pages/terms-and-conditions-website
6	Right to Non-Discrimination for the exercise of your privacy rights	You have the right to not be discriminated against by Us because you exercised any of your rights under the CCPA.
7	Right to designate an authorized agent to submit CCPA requests on your behalf	You may designate an authorized agent to make a request under the CCPA on your behalf. To do so, you need to provide the authorized agent written permission to do so and the agent will need to submit to Us proof that such agent has been authorized by you. We will also require that you verify your own identity, as explained below.

In order to exercise your abovementioned rights, please contact us using the following details: email: support@terrificlive.com; Telephone: 00972523115978.
Please note that We may need to receive Personal Data from you in order to verify your identity prior to allowing you to exercise your rights.

11. ONLINE TRACKING NOTICE

Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.

12. Selling of Personal Data

In the preceding twelve (12) months, we have not sold Personal Data. However, since the CCPA and CPRA define the term “sale” very broadly to include any exchange of data for consideration of any kind, depending upon the circumstances, our sharing of personally identifiable information with other entities to assist us with targeted advertising might amount to the “selling” of Personal Data.
If you reside in California, Virginia, Colorado, Connecticut, Utah or in any other state in the United States that its laws entitle its residents the right to opt-out of the "sale" of their Personal Data, you may request that we do not "sell" your Personal Data by email at: support@terrificlive.com.

13. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience with our Service.

Cookies (which are a small text file) are installed on the device via which You visit or access the Platform. The cookies allow Us to collect information about You and Your behavior in order to improve Your user experience, to remember Your preferences and settings, and to customize and offer You products and services that may interest You. Cookies are also used to collect statistics and perform analytics.
Some of the cookies We use are session cookies, which are downloaded temporarily to Your device and last until You close Your web browser, while others are persistent cookies, which last on Your device after You cease browsing the Service and are used to help the Service remember You as a returning visitor when You return to the Service.

Types of cookies:
The cookies We may use have been classified according to their functionality, as follows:

Type of Cookie	Purpose	Additional Information
Strictly Necessary Cookies	These cookies are strictly necessary to enable You to navigate the Platform and use features You have requested. They are used to provide You with Our content, products, and Platform that You have requested. Such cookies are essential to help Your device download or stream information so that You can navigate around the Platform, use its features, and return to pages You have previously visited.	These cookies collect Personal Data about You, such as username and last login date, and identify You as being logged in to the Platform. These cookies are deleted when You close Your web browser (session cookies).
Functionality Cookies	These cookies are used to recognize You when You return to the Platform and allow Us to remember Your choices and preferences and measure how You use Our Platform.	These cookies survive the closing of Your web browser, and last until their applicable expiry time.
Performance Cookies	These cookies are used to provide aggregated statistics in respect of the performance of the Platform and to test and improve such performance in order to provide better user experience. In addition, they allow Us to carry out analytical functions on the Platform.	These cookies collect anonymized data that is not related to an identified or identifiable natural person. These cookies are valid for varying periods; some are deleted once You close Your browser, while others have an indefinite validity period.
Third Party Marketing/Targeting Cookies	These cookies are used to deliver ads and marketing communications, and to display the Platform in a manner that is more relevant to You. They are also used to measure the effectiveness of an advertising campaign. These cookies record Your visit to the Platform and the pages You have visited.	Some of these cookies are provided and used by third parties. These cookies are valid for varying periods; some are deleted once You close Your browser, while others have an indefinite validity period

Blocking and removal of cookies

You can change Your browser settings to block and delete some or all cookies. Please see below links to instructions on how to do this in respect of some of the most popular web browsers:

Please note, however, that if You do so, some or all of the Service’s features and functionalities might not perform as intended.

14.Direct messaging

If You will provide Your consent, We shall contact You, including via electronic messaging, instant messages (SMS) and/or in any other manner, and send You materials whose purpose is to encourage the purchase of a product or service or to encourage spending of money in any other way, as well as any other announcement.

Your consent for the receipt of direct messaging as mentioned, shall also constitute agreement to receive advertising materials and various updates from Us.
You may, at any time, withhold Your consent and cease from receiving materials as mentioned by clicking “Remove”, at the bottom of the messages that You will receive or by contacting Us: (i) by sending an email to: support@terrificlive.com; and/or (ii) in writing to Our physical address: Ahaliav 8, Ramat Gan 5252261. Israel.

If You will do it, We will stop sending You marketing and/or advertising materials as mentioned above, however, Your details may be used by Us for other purposes as outlined in this Policy.

15 . Links to other resources

The Platform contains links to other resources, including Seller's resources, that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other resources or third parties. We encourage you to be aware when you leave the Platform and to read the privacy statements of each and every resource that may collect Personal Data.

16. Privacy of children

We do not knowingly collect any Personal Data from children under the age of 13. If you are under the age of 13, please do not submit any Personal Data through the Platform. If you have reason to believe that a child under the age of 13 has provided Personal Data to Us through the Platforms, please contact Us to request that we delete that child’s Personal Data from our Services.

We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide Personal Data through the Platform without their permission. We also ask that all parents and legal guardians overseeing the care of children take the necessary precautions to ensure that their children are instructed to never give out Personal Data when online without their permission.

17. Changes and amendments

We reserve the right to modify this Policy or its terms related to the Platform at any time at our discretion. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.
An updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Platform after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Data in a manner materially different than what was stated at the time your Personal Data was collected.

18. Contacting us

If you have any questions regarding the information we may hold about you or if you wish to exercise your rights, you may use the following data subject request form to submit your request:
Submit a data access request
If you have any other questions, concerns, or complaints regarding this Policy, we encourage you to contact us using the details below:
support@terrificlive.com
Ahaliav 8, Ramat Gan 5252261. Israel.
We will attempt to resolve complaints and disputes and make every reasonable effort to honor your wish to exercise your rights as quickly as possible and in any event, within the timescales provided by applicable data protection laws.

This document was Last updated on 14.8.2024.