Top Apps for Cart Abandonment & How Terrific Helps You Recover Lost Sales

Cart abandonment is one of the biggest challenges for eCommerce brands, with studies showing that nearly 70% of online shoppers abandon their carts before completing a purchase. Whether it’s due to unexpected costs, a complicated checkout process, or unanswered product questions, each lost cart translates to lost revenue.

The good news? With the right strategies and tools, you can recover a significant portion of these lost sales. This guide explores the best cart abandonment apps on the market today and how Terrific’s live shopping solution can help you prevent and recover abandoned carts effectively.

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Best Cart Abandonment Recovery Apps

1. Klaviyo

Key Features:

• Email & SMS Automation: Trigger automated reminders based on user actions.
• Advanced Segmentation: Target audiences based on cart value, product category, and behavior.
• Personalized Content: Insert product images and dynamic offers into emails.

Why It’s Great:Klaviyo enables highly targeted re-engagement through personalized abandoned cart emails and SMS campaigns, optimizing cart recovery rates with data-driven analytics.

Pricing:

• Free for small stores; tiered pricing for larger lists.

2. Omnisend

Key Features:

• Multichannel Campaigns: Reach shoppers via email, SMS, and push notifications.
• Pre-Built Workflows: Launch cart abandonment sequences quickly.
• Drag-and-Drop Builder: Easily design emails with product recommendations and discounts.

Why It’s Great:Omnisend’s easy-to-use, multichannel approach ensures timely and relevant messages to recover abandoned shopping carts effectively.

Pricing:

• Free plan available; paid plans scale with advanced features.

3. Recart

Key Features:

• Messenger Marketing: Use Facebook Messenger to re-engage buyers.
• Add-to-Cart Popups: Capture email or Messenger opt-ins.
• Exit Intent Messages: Show discounts or reminders before users leave.

Why It’s Great:Messenger boasts high open rates, making Recart a powerful tool for conversational cart recovery.

Pricing:

• Monthly subscription based on Messenger interactions.

4. Privy

Key Features:

• On-Site Displays: Popups, banners, and gamified spin-to-win wheels.
• Email & SMS: Automated reminders to bring back abandoned carts.
• Cart Saver Campaigns: Targeted popups for cart abandoners.

Why It’s Great:Privy’s intuitive tools help convert visitors before they abandon their carts, increasing eCommerce conversion rates.

Pricing:

• Free plan available; premium plans unlock advanced features.

5. CartHook

Key Features:

• Checkout Customization: Optimize checkout to reduce friction.
• Post-Purchase Upsells: Offer additional deals after checkout.
• Analytics Dashboard: Track cart abandonment trends.

Why It’s Great:By streamlining checkout and offering upsells, CartHook minimizes abandonment at its source.

Pricing:

• Monthly fee plus a percentage of upsell revenue.

6. Tidio

Key Features:

• Live Chat & Chatbots: Address customer doubts in real time.
• Automated Abandonment Reminders: Use chatbots to nudge users back.
• 24/7 Support: AI chatbots engage even when your team is offline.

Why It’s Great:Live chat removes uncertainty, encouraging hesitant shoppers to complete their purchase.

Pricing:

• Free tier available; paid plans unlock advanced features.

7. NeuCurrent

Key Features:

• AI-Powered Customer Retention: Leverages AI-driven insights to improve engagement.
• Omnichannel Communication: Connect with shoppers via email, SMS, and push notifications.
• Advanced RFM Analysis: Uses Recency, Frequency, and Monetary value metrics to fine-tune cart recovery strategies.
• Customer Retention Strategy (CRS) Tool: Continuously optimizes engagement tactics for better conversions.

Why It’s Great: NeuCurrent helps eCommerce brands recover lost sales by using data-driven personalization and omnichannel messaging to engage shoppers and boost conversion rates.

Pricing:

• Contact NeuCurrent for a demo and pricing details.

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How Terrific Helps Recover & Prevent Cart Abandonment with Live Shopping

While most apps rely on automated messages, Terrific transforms passive cart recovery into interactive, live shopping experiences, keeping customers engaged before they abandon their carts.

1. Invite Cart Abandoners to a Live Shopping Event

Identify shoppers who abandoned their carts and invite them to a Terrific live event showcasing the products they left behind.

Example Invite:
“We noticed you left [Product X] in your cart. Join our live demo on [date/time] to see it in action and enjoy an exclusive discount!”

Why It Works:

• Shoppers see the product in real-time.
• Live Q&A helps overcome hesitations.
• Exclusive discounts incentivize purchases.

2. Showcase Limited-Time Offers During Live Events

During live sessions, Terrific enables you to:

• Push exclusive discounts via real-time popups.
• Answer product questions instantly.
• Create urgency with time-limited deals.

3. Embed Shoppable Video Replays

Not all shoppers can join live. Terrific auto-records events, allowing you to embed replays on product pages or email them to cart abandoners.

4. Personalized Follow-Ups & Reminders

• Display abandoned products in follow-up emails.
• Send SMS/push notifications to re-engage users.
• Use segmentation to tailor messaging based on user behavior.

5. Overcome Objections in Real Time

Live shopping sessions allow you to tackle common concerns, such as:

• Return policies
• Product compatibility
• Shipping times

6. Build Community & Loyalty

Terrific live shopping events create a sense of community, making customers more likely to purchase and stay engaged.

• In-event chats encourage interactions.
• Influencer collaborations boost credibility.
• Gamification (polls, giveaways) enhances engagement.

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Best Practices to Maximize Cart Recovery

• Send the first reminder within an hour of abandonment.
• Personalize messages with names, product images, and past interactions.
• Test incentives like free shipping or small discounts.
• Use multiple channels (email, SMS, Messenger, live events).
• Streamline checkout to reduce friction.

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Conclusion

Cart abandonment is a persistent challenge, but with top recovery apps (like Klaviyo, Omnisend, Recart, Privy, CartHook, and Tidio) and Terrific’s live shopping solution, you can reclaim lost revenue—and prevent abandonment altogether.

By leveraging live shopping events, real-time engagement, and shoppable video replays, Terrific turns abandoned carts into completed sales, making your cart recovery strategy more interactive and effective than ever.

Ready to Recover More Sales?

📢 Contact us today for a personalized demo and discover how live shopping and shoppable videos can supercharge your cart abandonment recovery strategy!

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